Refund and Returns Policy

RETURN POLICY

Last updated May 20, 2024

Thank you for choosing Ultimate Digital Solutions (Pvt) Ltd. We hope you are satisfied with our services. However, if you are not completely satisfied, please refer to our return policy below for more information.

RETURNS

As a service-based company, we prioritize customer satisfaction. However, please note that fees charged for our courses and consultation services are non-refundable under any circumstances.

SERVICE CANCELLATIONS AND MODIFICATIONS

To cancel or modify a service, please contact our customer service at [email protected]. We require at least 48 hours’ notice for cancellations or modifications. If a service has already been rendered, no refunds will be issued.

RETURN PROCESS

To address any concerns with our services, please email our customer service team at [email protected] to discuss your issue. We will work with you to find a satisfactory resolution.

EXCEPTIONS

For issues related to defective or substandard service delivery, please contact us at the details below to arrange a resolution. Our team will review the case and determine the appropriate action, which may include service modifications or credits toward future services.

QUESTIONS

If you have any questions concerning our return policy, please contact us at.

+94 763 060 130
[email protected]

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Ultimate Digital Solutions (Pvt) Ltd
61/A Kankanamgoda
Beruwala, Western 12070
Sri Lanka